PayNearby Login: Steps & Troubleshooting for Agents
Access your PayNearby agent account to manage banking, recharge, bill payments, and other financial services for customers across India.
How to Log In to PayNearby Account
Web Login:
- Visit PayNearby official website
- Click 'Agent Login' on top-right
- Enter your registered mobile number
- Input your 4-digit MPIN
- Click 'Login'
Mobile App Login:
- Download 'PayNearby Partner' app (Android/iOS)
- Open app and enter mobile number
- Enter 4-digit MPIN
- Tap 'Login'
Services Accessible After Login
- Aadhaar Enabled Payment System (AePS)
- Money transfers (DMT)
- Mobile/DTH recharge
- BBPS bill payments (electricity, gas, water)
- Cash withdrawal/deposit
- PAN card applications
- Insurance services
Common Login Issues & Solutions
Wrong MPIN Error
- Tap 'Forgot MPIN?' on login screen
- Enter registered mobile number
- Verify OTP received via SMS
- Create new 4-digit MPIN
App Not Working
- Update to latest app version
- Clear app cache (Settings > Apps > PayNearby > Storage)
- Reinstall app if issues persist
OTP Not Received
- Check network connectivity
- Ensure mobile number is registered with PayNearby
- Wait 2 minutes before requesting new OTP
Security Tips for Agents
- Never share MPIN with anyone
- Change MPIN every 90 days
- Log out after each session
- Enable app lock on your smartphone
- Install genuine app only from Play Store/App Store
Support for Login Problems
Contact PayNearby support:
- Toll-free: 1800-890-9990
- Email: [email protected]
- Visit nearest PayNearby nodal office
Operating Hours: 8 AM - 8 PM (All days)
Note: New agents must complete KYC verification before first login. Existing agents facing persistent issues should contact their distributor for profile verification.
PayNearby empowers Indian retailers to offer digital banking services. Ensure stable internet connection during login for best experience.
