Jio Helpline Numbers for Immediate Support
Get instant assistance from Jio customer support with these verified contact numbers and support channels.
Official Jio Helpline Numbers
Primary Customer Care: 📞 198 (Toll-Free from Jio number) 📞 1800 889 9999 (Toll-Free from any number) ⏰ 24x7 Availability
Specialized Support Lines
- Prepaid Services: 199 (Toll-Free from Jio number)
- Postpaid Services: 1800 889 9999
- Jio Fiber & Broadband: 1800 896 9999
- Corporate/Business Support: 1800 266 8888
How to Reach Jio Support
Via Phone
- Dial 198 from your Jio SIM for free
- Use 1800 889 9999 from other networks
- IVR Menu Options:
- Press 1 for Mobile Services
- Press 2 for JioFiber
- Press 3 for Bill Payments
Through MyJio App
- Open MyJio application
- Go to 'Support' section
- Choose 'Call Me Back' option
Common Issues to Report
- Network connectivity problems
- Recharge or balance issues
- SIM activation/reactivation
- JioFi device troubleshooting
- Bill discrepancies
- Porting requests
Alternate Contact Methods
- Email: [email protected]
- Twitter: @JioCare
- Live Chat: Available in MyJio app
- Retail Stores: Find nearest Jio Center
⚠️ Important Security Alert:
- Never share OTP with callers
- Official Jio executives won't ask for passwords
- Verify callers through official channels
Regional Support Numbers
| State | Toll-Free Number |
|---|---|
| Maharashtra | 1800 267 1999 |
| Gujarat | 1800 267 1555 |
| Tamil Nadu | 1800 267 1444 |
| Others | 1800 889 9999 |
Estimated Resolution Time:
- General queries: 2-4 hours
- Technical issues: 24-48 hours
FAQs
Q: Is Jio customer care number free? A: Yes, all 1800 and 199 numbers are toll-free when called from India.
Q: How to complain about Jio network issues? A: Dial 198 > Press 1 > Say 'Network Complaint' to IVR
Q: What is Jio's WhatsApp support number? A: Official WhatsApp support at +91 70102 08333
📱 Tip: Save 198 in your phone contacts for quick access during emergencies.
Last Updated: August 2023 - Verified with Jio Customer Service
